More RFM Updates!
We've added more RFM controls as a follow-up from an update a few weeks ago.
The RFM Module is something super unique that no other email marketing platform offers. We always make it clear to our customers that 'warm up' isn't some magical bullet for your email deliverability and email marketing results... but segmenting comes pretty damn close.
RFM segmenting is extremely powerful for those with their own customers (and in the near future we will make RFM work for affiliates too).
So what have we added this time?
1 You can now choose how many RFM segments you want to use.
Before, we always divided your customer base into 11 segments, but if you have only a few sales per month, it might not make much sense to write emails (sequences) for 11 segments if a segment has like 1-5 contacts.
Now, the options are 5, 8, and 11.
2 Automatically determine the number of RFM segments.
Following on point 1, on the first import we count the number of sales and predetermine the number of segments that are best for you based on this rule:
< 500 sales → 5 segments
500 - 5000 sales → 8 segments
> 5000 sales → 11 segments
3 Option to change the number of RFM segments
We need to do a lot of recalculations when switching between 5, 8 and 11 segments. This is now supported so that you can switch whenever you want.
4 We've added a bunch of in-app information and explanations about the RFM segmenting.
Happy segmenting and happy new year!